Hyatt Regency Jacksonville Riverfront

The room was kept clean every day. Home keeper made sure of that. Room was beautiful just wanted a river view, my stay was beautiful and a couple different eatery, golfing, beautiful pool . Definitely enjoyed my stay while I was here for work conference. Will love to stay here again the next time I come to Jacksonville. Thank Rocco and the Hyatt Regency for accommodation the ladies of Local 1694 Wilmington, Delaware.

View was great. Room was good, standard but good mattress and very good pillows (not too big, not flat). Water pressure wasn't great. Service was great. We had a very tight timeline between arrival and the symphony concert. Because it was Valentine's Day, one of the hotel restaurants was reserved for guests of the hotel. It made everything easier and more relaxing.

The Hyatt Regency Jacksonville Riverfront is an excellent hotel. The location is not far from restaurants and bars and is located right on the river so you can have a fantastic view and watch beautiful sunsets from higher up floors. The service was impeccable from Front Desk to the waiters and waitresses at the Shor for breakfast as well as Morton steakhouse. Excellent value per night at the hotel. The only issue I would have with the hotel is that valet is a third-party company and not run by the hotel so it’s not the hotel’s fault that they weren’t friendly and weren’t motivated to help you. Some of the valley attendance were extremely rude. I chose self parking because I didn’t feel welcomed from valet. I would like if the Hyatt ran the valet instead of a third-party company. Otherwise it’s a fantastic hotel and if you need a great place to stay go to the Hyatt Regency you won’t be disappointed and whenever I go to Jacksonville, I’ll always stay at the Hyatt Regency. Thank you very much for another amazing stay.

Stayed here for several days in January for a conference, with the family. First, we requested a crib and it was brought up promptly and worked well. We opted for the riverview room for like ten bucks more a night and it was worth it as the river view and bridges are beautiful. The rooftop heated pool was amazing (open 6 am to 11 pm). Despite some other reviews about elevators slow, we had no issues. We rented a car and self parked for $36 a day, across the street. Little expensive but was very convenient, safe and easy for us. Front desk was polite and helpful. Our cleaning lady on the 10th floor, Juana Montilla was very friendly and nice. Overall Great hotel location downtown. Saw 1 or 2 homeless people a block away, but they posed no worry. Would recommend this hotel.

Rooms are very nice, check in very easy and quick. Good location with lots of restaurants and shops nearby. Lots of vehicle traffic. Complimentary breakfast in the morning but stick to juice , coffee and toast. Fruit is frozen, green bananas, eggs are mushy( must be powdered) sausage patties are dry, tough like leather, grits are very salty.

Very convenient check in and check out. No waiting in long queues. Parking lot is just right in front of the hotel. Amazing views. St John’s river view is visible from all the sides of this hotel as the property is on the river, almost every room does have a partial or a full river view. Hassle free third party booking. 24/7 cafe located in the lobby for a quick bite at any time! You can also book a ferry ride, the St John’s River Taxi and board it on time just a few blocks away. The only challenge is the parking fee which is $35/day and finding street parking may be mission impossible.

Stayed for the night to attend the PBR event. Service was excellent from start to finish. The view from our room was spectacular and we especially appreciated that the huge sliding door opened! Also, we particularly enjoyed the impressive selection of hot and cold hors d’oeuvres at the Regency Club. We opted to enjoy the peaceful atmosphere and view rather than the onsite restaurants for dinner. Room service breakfast was simple to order and quick to arrive. The only issue we ran into was with the valet service. It is run by a 3rd party vendor and not the hotel. They are highly disorganized and we found a couple of the staff to be extremely rude. We will absolutely make this our go to lodging anytime we are in Jacksonville for an event.

Had an absolutely wonderful stay at the Hyatt Riverfront. One staff member in particular, Vivian, made the visit very special. She was not only welcoming, warm, and helpful, but went out of her way to show little kindnesses that you just don’t expect in a large and busy hotel. We plan to return to the area frequently in the coming year, and the Hyatt Riverfront will be our home away from home. Thank you, Vivian…you made our stay a perfect 10 out of 10.